Director of Information Governance
Job Description
Description
- Develops and implements a strategic plan that supports the firm’s information governance, recommends to senior executives, implements and evangelizes as appropriate
- Develops and updates information governance policies including a written Firm-wide information governance policy, records retention schedule, and information classification and security policy
- Develops, disseminates, and assures compliance with policies related to firm-wide risk management, including retention and disposition of firm and client records, litigation holds, and file transfers,
- Collaborates with Information Systems/Technology colleagues (especially Digital Collaboration, Security, Practice Support, Knowledge Management, and the Enterprise Project Management Office) to achieve information governance awareness and compliance. Participate in firm-wide projects that involve information governance
- Proposes and participates in analysis with regard to new technology and continuous improvements of existing technology
- Interfaces with recruiting to ensure smooth onboarding of new attorneys, including transfer of incoming client files associated with lateral attorney hires
- Performs administrative and management duties (recruiting, hiring, training, coaching, performance planning and evaluations, corrective actions, etc.) associated with leading teams of professionals engaged in managing firm and client information, new business intake, and information governance-related risk-management procedures
- Works with firm/department management and attorneys from various practice groups to develop, implement and oversee the retention schedule. Provides guidance for systematic control of the content under said schedule
- Stays current with legal industry trends and technologies, standards, and local and federal regulatory obligations as they affect information governance for the practice of law and the administrative functions of the firm
- Participates in the information governance boards such as the Quality Assurance and Artificial Intelligence Committees as appropriate
- Interfaces with the firm’s general counsel and senior risk managers to identify and contain internal and external risks with regard to information governance
- Interfaces with other firm departments to identify and contain internal and external risks with regard to information governance
- Designs, promotes, and assures compliance with protocols for content management and user workflow with regard to information created or received by the firm such as: client/matter engagement, client/matter work product, matter disengagement, matter mobility, firm administration, discovery, intellectual property, preservation, retention, disposition and disposal
- Initiates standardized information governance practices, writes documentation, and manages implementation through information governance resources across the firm
- Promotes an increased use and reliance on electronic versions of records over the physical in efforts to reduce the overall paper inventory retained by the firm. Educates firm leadership, attorneys, and staff in records identification, scanning, printing, recycling, and shredding options to insure efficient and appropriate handling of records. Advocates for transitioning from physical to electronic records
- Provides training for senior executives, lawyers, and staff with regard to compliance with information governance policies and procedures
- Provides and models service excellence to internal and external clients of the information governance department across the firm
- Acts as principal contact for information governance program related vendors. Coordinates with vendors providing records and information management services to insure service level agreements are being fulfilled. Maintains vendor relationships
- Determines outsourcing/consultant/temporary work requirements and works with vendor(s) in meeting the firm’s needs in the most cost-effective manner with regard to records management initiatives
- Participates in the budget process and other special projects and/or support as required
- Prepares regular status reports (verbal or written) on metrics, team activities, projects, and other initiatives. Prepares written documentation, proposals, and/or recommendations. Makes presentations as needed
- Travels, as necessary
Join us if you have:
- BA or BS degree required. Master’s degree preferred
- Certified Records Manager (CRM), Information Governance Professional (IGP) or similar certificate preferred
- Strong, proven leadership skills acquired from at least eight years’ experience as a Records and/or Information Manager/Supervisor. Direct supervisory experience of teams from 10-15 people in size required. Strong team building skills
- Experience with records management systems and document management systems
- Experience with the governance of M365, especially Microsoft Teams, strongly preferred
- Strong, proven skills in mentoring and developing supervisor- and manager-level staff
- Knowledge of the principles and practices of electronic records management
- Experience developing and implementing information governance policies and procedures
- Excellent communications skills, both verbal and written, with all levels of a professional services organization are required. Ability to consult/provide guidance to attorneys and staff in information management best practices to insure compliance
- Knowledge of imaging/scanning technologies and various search engines preferred
- Ability to organize workload effectively and operate within tight timeframes
- Ability to work collaboratively, building consensus across multiple practices, departments, and offices
- Strong customer service skills while working under pressure
- Exceptional interpersonal and customer service skills required. Ability to handle stressful situations in a calm, composed manner
- Strong systems analysis and problem-solving skills with attention to detail and quality control
- Ability to prioritize and execute tasks in a high pressure environment and make sound decisions in emergency situations
- Must be a team player and willing to share information with others. Demonstrated ability to learn new technologies quickly and independently
- Strong decision-making, follow-up, follow-through, priority setting, and negotiating skills are required. Demonstrated ability to practice good judgment
- Ability to work independently, with minimum supervision
- Previous experience in a law firm or professional services organization, supporting a multi-office environment, preferred
Who We Are
What’s in it For You?
- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution
District of Columbia
The annualized salary range for this position in Washington D.C. is $195,000 to $221,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
Diversity, equity, and inclusion are part of the fabric of Davis Wright Tremaine - central to who we are and what we do. Our vision is to foster a culture where all talented individuals - including those who are from traditionally underrepresented communities in the legal profession - can have, and can see, a path to success. We embed DEI throughout our law firm with our four-pillar framework: Community, Growth, Education, and Engagement. We invite you to learn more about our commitment to DEI at https://www.dwt.com/about/diversity-equity-and-inclusion.
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email humanresources_confidential@dwt.com.
Application Instructions
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