Job Description

Description

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an Audio Visual (AV) Engineer to join our team in our Seattle office.    
   
The Audio Visual (AV) Engineer is a key role within our firm, responsible for the maintenance, security, and troubleshooting of all AV software and hardware. The ideal candidate will have a strong customer service orientation and in-depth knowledge of AV hardware, software, programming, and physical wiring.   
   
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.   
   
On a typical day you will:    
  • Deliver consistent technical support and problem-solving assistance for all audio-visual technology, encompassing legacy video codecs, audio DSPs, control system software, peripherals, and Teams room devices for the smooth execution of meetings, conferences, and AV events conducted within the firm's offices or with external clients and customers
  • Develop, implement, and document maintenance schedules for audio-visual equipment across all firm locations
  • Develop and maintain documentation of the firms AV systems
  • Coordinate routine testing and training with regional technicians
  • Maintain proficiency in all supported hardware, software, and applications. Research and coordinate software upgrades to keep audio-visual systems and equipment up-to-date, leverage new features, and guarantee vendor supportability
  • Recommend selections for new AV installs or technology refreshes
  • Collaborate with the firm's Security department to ensure audio visual systems are hardened appropriately while maintaining the required functionality
  • Manage aspects of firm-wide audio visual meeting from the Seattle office through accurate and timely setup, operation, and breakdown of audio visual network equipment in coordination with local office techs
  • Provide off-hours/mobile support as necessary, including support for early morning, evening, or weekend conferences, meetings, and escalated audio visual support tickets
  • Maintain a professional, resourceful, and client-service oriented attitude at all times
  • Communicate with meeting organizers to ensure a comprehensive understanding of meeting needs and requirements; provide expert advice and recommend alternate options as needed in order to optimize service levels to all customers
  • Partner with the Marketing department, Corporate Events Planner, and/or Professional Development Department to successfully manage high-profile events within the firm by meeting with firm event planners and associated guests to guarantee their needs are addressed both prior to and on the day of an event. This includes ensuring all equipment is set up and tested, monitoring events, and maintaining regular communication with customers throughout the duration of an event
  • Assist the Concierge Team as needed for room setups and meeting support needs
   

Join us if you have:

  • 5+ years’ experience in providing direct audio visual technology support required
  • Strong knowledge of audio visual equipment including codecs, Teams room hardware, microphones, audio DSPs, control software programming and associated wiring required
  • Strong knowledge hosting or cohosting virtual meetings and webinars using Teams, Zoom or WebEx, and, the features and capabilities of these platforms required
  • Demonstrated experience with Crestron, QSC, BiAmp and Shure software, hardware and wiring, certifications preferred
  • Demonstrated exceptional customer service and troubleshooting skills, problem solving, and follow-up skills required
  • Ability to communicate in a pleasant and effective manner with attorneys, staff, and external clients required
  • A strong attention to detail and quality control required
  • Ability to handle stressful situations in a calm, composed manner; ability to quickly assess and adjust approach to fit required
  • Ability to work independently with minimum supervision required
  • Excellent interpersonal skills required; must be a team player
  • Experience in a full-service conference hotel or a law firm or professional services organization, supporting a conference center or conference room floor, preferred
  • Ability to support IP telephony, multiple party conference calls, video conferences, webcasts, web-based seminars, PowerPoint presentations, etc. required
  • Experience with PDF production/manipulation; editing and duplication; file conversion (such as .VOB or .AVI file to an .MP4 file), video-editing; etc. required
  • GED/High School Diploma required, Bachelor’s degree, preferred
   

Who We Are

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.   

What’s in it For You?

DWT offers competitive compensation in addition to ample benefits including but not limited to:   
  • Choice of health and vision insurance plans
  • 2 paid volunteer days for qualifying community service work
  • Dental plan
  • Fertility and adoption benefit
  • Paid sabbatical after 13 years of service
  • Tuition reimbursement
  • Commuter benefits
  • Retirement contribution
   
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.   
   
   
Washington State     
The annualized salary range for this position in Washington is $91,000 to $99,000 ($46.67-$50.77 hourly). Actual pay will be adjusted based on the candidate’s education, training, experience and other job-related factors permitted by law.  Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program.  For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.  Commuter and Transit programs are also available. 

Davis Wright Tremaine LLP embraces diversity, equity and inclusion. It brings out the best of what each individual has to offer and inspires us to build strong and lasting connections with each other, our clients, and our communities. 

Diversity, equity, and inclusion are part of the fabric of Davis Wright Tremaine-central to who we are and what we do. Our vision is to foster a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, a path to success. In order to support this vision, we request that you voluntarily provide the following demographic data. All self-reported demographic information is stored securely in a manner that is compliant with DWT’s privacy and security policies and is only accessible by authorized members of the Talent Acquisition and HR Departments; it is not shared with any of the hiring decision-makers.
   

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email
humanresources_confidential@dwt.com.     
   
#LI-BA1   
   

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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