Practice Manager - Employment
This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine is looking for an experienced Practice Manager to join our Employment team in Seattle.
The Practice Manager works with the Practice Group Chair (PGC) and assigned practice leaders to support the profitable, effective operation of the practice group. This position will help the PGC develop and implement practice group objectives, while ensuring the efficient use of lawyer time on such activities. These objectives include, but are not limited to, business development and client service, financial management, professional development and recruiting. The practice manager also often acts as a liaison between some staff departments and the leaders of assigned practice groups.
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion and innovation.
- Act as a trusted advisor to the assigned practice group chair in shaping overall practice group and, where relevant, sub-group strategies
- Support the PGC in other functions identified by the PGC so as to enable the PGC to focus on those things most appropriate and worthy of the PGC’s time (including the PGC’s legal practice), while keeping the PGC’s overall time investment at a reasonable level
- Serve as primary liaison between practice group chairs/other practice leaders and staff departments to execute on practice group operating needs while reducing the amount of administrative time spent by practice leaders
Practice Group Operations
Business Development and Client Service
- Together with the practice management team, advise on where to focus business development efforts, including performing research on industry trends, prospective clients and competitors’ marketing activities
- Lead firm-wide request for proposal (RFP) responses that involve significant practice group participation, complex pricing, and multiple relationship partners
- Conduct needs interviews and service interviews with selected clients to track feedback, develop response plans, and ensure execution of action items received during the interviews
- In partnership with Marketing Communications group, develop, refine and promote the assigned practice group’s brands through traditional marketing activities as well as innovative new methods
- Partner with other practice managers to share best practices and cross-marketing and business development opportunities
- Primarily support key client teams that are led by PGC or other key attorneys in assigned practice group. Support would include not only business development and client development, but also operational support such as billing and internal communications
- Find and negotiate sponsorships and manage client seminars and speaking opportunities for assigned practice groups
- Coach individual partners and associates on personalized business development plans
- Supervise and take responsibility for the work product of a practice management specialist in doing the above-mentioned business development, marketing, and client service activities
- Review and analyze financial data relating to the practice group. Work with the PGC and Accounting Department to customize the data presented to the practice group and to provide context, explanation and action items to the PGC
- Work with the PGC to develop and monitor practice group budgets. Exercise judgment in handling unanticipated budget requests in order to reduce administrative time spent by PGC. Act as primary approver on budget-related requests for all attorneys in practice group
- In partnership with Senior Practice Manager, establish reports, milestones and suitable metrics for monitoring execution of strategic goals for client service levels and financial targets
- Partner with Professional Development to develop PG-specific training programs
- Liaise with Professional Development to manage the associate review and evaluation process so as to focus the time of PGCs and other partners on mentoring and coaching as opposed to administrative activities
- Liaise with the Recruiting Department to manage the law school and lateral recruiting process as it relates to the Practice Group so as to minimize the administrative burden on PGCs and other partners
- Lead efforts to logistically and culturally integrate lateral partner hires to the practice group within the firm
- Assist PGC and practice group leadership to drive content and agendas for practice group meetings, including monthly, quarterly, and annual meetings as assigned
- Perform other duties as assigned
- College degree required; Master’s degree in Marketing or Business Administration or similar field, or JD preferred
- 5+ years as a business development professional in a professional services organization preferred; law firm experience or prior experience as a practicing attorney is a plus
- Demonstrated ability to develop professional working relationships and create a consultative, advisory-type level of trust with attorneys
- Demonstrated understanding of the business of law, including finance, sales and marketing, staffing models and industry trends
- Ability to work in a professional and collegial manner with attorneys, paralegals and staff
- Previous supervisory experience preferred
- Demonstrated ability to handle multiple projects simultaneously is required
- Strong writing skills and excellent grammar, spelling and proofreading skills are required
- Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, firm members, and other business contacts are required
- Demonstrated ability to provide direction and guidance in business plan development efforts – at the individual, practice group and office levels
- Demonstrated ability to lead complex RFP responses is required
- Experience negotiating sponsorship contracts is required
- Demonstrated understanding of alternative fee arrangements in the service industry (understanding of law firm pricing models a plus) is required
- Demonstrated ability to coach and develop business development skills, both among staff and attorneys, is required
- Demonstrated proficiency with MS Office Products required, i.e. Microsoft Word, PowerPoint, Outlook and Excel; CRM technology a plus
- Ability to pay close attention to detail and be highly organized and accurate is required
- Ability to travel occasionally within the United States is required
While performing the duties of this job, the employee is regularly required to feel and reach with hands and arms and frequently required to sit, stand, walk and occasionally stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.
Davis Wright Tremaine LLP believes that embracing diversity and inclusion brings out the best of what each individual has to offer and inspires us to build strong and lasting connections with each other, our clients, and our communities. We are committed to promoting a diverse workforce and inclusive environment where every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy to hire, promote, transfer, terminate, and make all employment-related decisions without regard to an employee’s sex (including pregnancy, childbirth, breastfeeding, or related medical condition), race, color, ancestry, sexual orientation, gender, gender identity, gender expression, national origin, religious creed, age, marital status, physical or mental disability, genetic information, medical condition, military condition, military or veteran status or any other basis prohibited by applicable local, state, or federal laws.