Legal Assistant Manager
This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Legal Assistant Manager to join our team in Portland.
The primary function of this position is to provide daily supervision to the Legal Assistant team in Portland, to ensure that they are meeting the needs and goals of the firm by producing timely, high quality work product and customer service. This position also assesses performance, establishes goal-setting objectives, advises on policies and procedures, and works with the Portland Office Administrator on projects and initiatives.
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.
On a typical day you will:
- Provide day to day supervision for the legal assistant staff, including managing staffing levels, coverage and scheduling
- Partner with the Portland Office Administrator to conduct semi-annual check-ins with goal-setting, determine compensation, provide coaching and handle employee relations issues
- Provide motivation to staff; promote positive change and actively facilitate necessary training to develop the legal assistant staff
- Monitor and ensure that the legal assistant staff work product is timely, accurate and meets the needs of their attorneys, paralegals and clients
- Establish, document and maintain legal assistant policies and procedures; identify and implement process improvements to increase efficiency and accuracy
- Monitor task and workflow management tools and utilize reporting to optimize team skillsets and availability
- Welcome challenges and take a proactive approach to problem solving
- Mentor and share valuable training information with others
- Efficiently manage complex and challenging workflow; track overtime usage in support of budget management
- Collaborate with and utilize resources as necessary (DWTWP, file room, colleagues, office management)Take initiative to understand attorneys’ client service needs; identify opportunities for legal assistants to contribute to client relationship success by raising concerns and/or opportunities to improve; offer potential solutions and participate in the agreed upon course of action to reach the desired goals
Join us if you have:
- 5+ years’ experience as a legal assistant or paralegal, required
- 2+ years experience acting in a lead role or supervising staff, required
- Ability to supervise a team of 15+ staff; creating a positive working environment for a team of employees, investing in their successes and being a leader by example
- A college degree or equivalent work experience
- Ability to establish effective working relationships among attorneys and staff, assess their needs
- Ability to effectively apply good judgment and provide direction to team of employees
- Ability to understand and follow work directions, manage multiple priorities and respond to urgent requests with minimal supervision
- Ability to take initiative and ownership of projects and follow them through to completion, regardless of who is doing the work
- Expertise in Microsoft Word and Outlook is essential. Must also be proficient in Nuance, Excel and PowerPoint. Experience with Office 2010 and Windows 7 is preferred
- Strong keyboarding, grammar, spelling and proofreading skills.
- Excellent communication skills, both verbal and written, with clients, firm members, and other business contacts
- Exceptional interpersonal and customer service skills, as well as the ability to handle stressful situations in a calm, composed manner
- Ability to pay close attention to detail and be highly organized and accurate
- Strong time management skills
- Ability to work effectively in a team-oriented, service environment, required
- Availability and willingness to work overtime as needed or requested
Who We Are
Davis Wright Tremaine LLP is an AmLaw 100 law firm with eight offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.
What’s in it For You?
DWT offers competitive compensation in addition to ample benefits including but not limited to:
- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution
While performing the duties of this job, the employee is regularly required to feel and reach with hands and arms and frequently required to sit, stand, walk and occasionally stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.
Davis Wright Tremaine LLP embraces diversity, equity and inclusion. It brings out the best of what each individual has to offer and inspires us to build strong and lasting connections with each other, our clients, and our communities. We are committed to promoting a diverse workforce and inclusive environment where every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy to hire, promote, transfer, terminate, and make all employment-related decisions without regard to an employee’s sex (including pregnancy, childbirth, breastfeeding, or related medical condition), race, color, ancestry, sexual orientation, gender, gender identity, gender expression, national origin, religious creed, age, marital status, physical or mental disability, genetic information, medical condition, military condition, military or veteran status or any other basis prohibited by applicable local, state, or federal laws.